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Frequently Asked Questions

Below you will find information that might help you understand how to find things or learn about information you might need to know about your city or town.

Common Council

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  • Please see the contact information for each member of the Common Council. If you are unsure of your council member, the map found on the council members' page can help you identify your council member. The colors are as follows: Blue - First Ward North; Yellow - First Ward South; Rust - Second Ward West; Purple - Second Ward East; Dark Green - Third Ward West; Light Green - Third Ward East; Pink - Fourth Ward West; Orange - Fourth Ward East. Three members of the council serve at large.

    Common Council
  • Please contact the Clerk-Treasurer's Office by using the contact form on the Clerk-Treasurer's page or call 765-848-1510.

    Common Council
  • Please send a letter of interest along with a copy of your resume to the mayor's office. For Council appointments to various boards and commissions, the Mayor's office will distribute your information to the Common Council. Your letter of interest may be shared with the Mayor for his appointments to various boards.

    Common Council

Planning & Zoning

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  • Each property in the City of Greencastle is given a zoning designation. A property can be located on the "Greencastle Zoning Map - Current Up to 2017" located in the Resources section. Information about each zoning designation can be found in the Greencastle Zoning Ordinance located in the Resources section.

    Planning & Zoning
  • Links to the Greencastle Comprehensive Plan and the Greencastle Comprehensive Plan Maps can be found in the Resources section.

    Planning & Zoning
  • The Greencastle Zoning Ordinance and Subdivision Control Ordinance can be found in the resources section. The Zoning Amendments should always be checked for recent updates to these documents.

    Planning & Zoning
  • Please call the Planning Department at 765-653-7719 to discuss your concern. Some issues can be addressed by the city, others may need to be referred to the Greencastle Police Department or the Putnam County Health Department.

    Planning & Zoning
  • Section 5.21, as amended, of the Greencastle Zoning Ordinance governs the installation of fences. Although the city does not require a permit, the structural side of the fence must face inward to the property of the person installing the fence. The Zoning Ordinance includes requirements about materials, height, installation standards and other details. For example, generally chain link fences are not permitted in residential front yards. Although a survey is not required, obtaining a survey may help to prevent legal challenges over the location of the proposed fence.

    Planning & Zoning
  • The city does require a sign permit for new signs. If the sign is illuminated, an electrical permit may also be required. Please note that the Zoning Ordinance includes requirements for the size of a sign, its location, its fabrication and its installation.

    Planning & Zoning
  • Locations in the city and county can be researched on the county GIS system. Access the GIS system.

    Planning & Zoning
  • Section 5.3 as amended, of the Greencastle Zoning Ordinance governs the location of accessory structures. A shed or mini-barn is considered an accessory structure. Generally, in residential zoning districts, a shed or mini-barn must be located to the rear of the primary structure, set back 5 feet from side and rear property lines, and 10 feet from the primary structure. An Improvement Location Permit (ILP) is required for the placement of a shed or mini-barn whether or not it is built on-site or delivered.

    Planning & Zoning
  • Building setbacks vary by zoning district. To learn more about the setbacks for a property, first locate the property on the Zoning Map to determine the zoning district. Then review the setback requirements for the zoning district in the Greencastle Zoning Ordinance. Both the Zoning Map and Zoning Ordinance can be found in the resources section.

    Planning & Zoning
  • The city does not locate property lines. The best way to locate a property line is to engage a licensed surveyor and have the property surveyed. In some instances corner markers can be found to give an indication of the location of a property corner and a property line. However, finding a corner marker does not insure that the marker is in the correct location or is actually indicating a property corner. A survey is the best mechanism to confirm the correct location of a property line.

    Planning & Zoning
  • City Code provides that "No animals shall be allowed on any lot, other than a domesticated animal no larger than the largest of the registered dog breeds, and no more than two animals may be kept outside of the dwelling whether in a pet house or otherwise."

    Planning & Zoning
  • Ordinance 2021-10 clarifies where an RV or travel trailer may be parked. Generally, an RV or travel trailer may be parked in the rear yard of a residence. RVs and travel trailers may be parked in a side yard under certain circumstances. Please check with the Planning Office at 765-653-7719 for details.

    Planning & Zoning
  • Generally, driveways must be paved with asphalt or concrete. Farm and farm dwelling uses are exempt from this requirement. Most existing gravel driveways were constructed prior to the adoption of the current Zoning Ordinance. Driveways for new construction must be paved.

    Planning & Zoning
  • Section 5.9, as amended, of the Greencastle Zoning Ordinance governs Home Occupation Standards. Some home occupations are permitted in almost all zoning districts while others require approval by the Board of Zoning Appeals for a special exception use.

    Planning & Zoning
  • Garage/Yard Sales are permitted for a total of 7 days per calendar year, per lot. Permits are not required for garage sales.

    Planning & Zoning
  • Commercial sales in public street parking are illegal unless part of a city council-approved event. If a commercially zoned lot is available, temporary use may be granted as part of an Itinerant Vendor permit through the city attorney.

    Planning & Zoning
  • City code 6-26 deals with loud animal nuisances. Call 911 Dispatch at 765-653-3155 to report an animal nuisance.

    Planning & Zoning
  • The Greencastle Zoning Ordinance requires a Primary Use (such as a house) be established prior to incidental uses and accessory structures, such as a detached garage or storage shed.

    Planning & Zoning
  • To request the city of Greencastle remove or plant a tree, please fill out the request form and return it to the City Planner. Tree Removal & Planting Request Form


    Planning & Zoning

Police Department

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  • Parking tickets may be paid in person at the Police Station which is located at: 600 N. Jackson St.  They may also be paid online by clicking HERE

    Police Department
  • Please stop by the Police Station to pick up an application for a UTV permit, or to ask questions about the permit.  The Police station is located at: 600 N. Jackson St., Greencastle, IN 46135.  You may also e-mail utv@cityofgreenastle.com to have an application e-mailed to you.  

    Police Department
  • A person can come to the Greencastle Police Department with their vehicle and request a VIN check by picking up the phone in the lobby and talking to Dispatch. Make sure to have your paperwork from the BMV when arriving. You can also call 765-653-3155 or 765-653-3156 (Press 0 at the prompt) and request an Officer come to your location to perform the VIN check.

    Police Department
  • A person can obtain a copy of their incident or accident report in person at the Greencastle Police Department. The type of payment that is accepted includes cash, personal check, or money order.

    • Accident Report: $5
    • Incident Report: $5
    • Photographs: $5 (CD)

    Once the application is submitted, you need to schedule an appointment to have your fingerprints taken electronically. A person can obtain a police report or accident report by calling 765-653-2925 Monday through Friday 9 am to 4:30 pm.

    Police Department
  • A person can contact animal control by calling directly to the Putnam County Animal Shelter at 765-653-1943 or by calling Putnam County Dispatch at 765-653-3155 or 765-653-3156 (Dial 0 at the prompt). If the situation is emergent please call 911 to have an Officer respond immediately.

    Police Department
  • A person can contact animal control by calling directly to the Putnam County Animal Shelter at 765-653-1943 or by calling Putnam County Dispatch at 765-653-3155 or 765-653-3156 (Dial 0 at the prompt). If the situation is emergent please call 911 to have an Officer respond immediately.

    Police Department
  • A person can have fingerprints done at the Greencastle Police Department for employment reasons preferably done Monday through Friday 9 am-4:30 pm. Please bring an identification card with a photograph. These fingerprints will be on paper cards, not digital.

    Police Department
  • Go to the Indiana State Police website to begin the handgun license application process. Complete the online application making sure you read and answer each question carefully before submitting the application.

    Once the application is submitted, you need to schedule an appointment to have your fingerprints taken electronically (locally DixieChopperBusinessCenter) and the cost is $9.95.

    Once you have completed the fingerprinting process, bring in your receipt, valid ID, and local fee and your application will be completed and electronically submitted to the State Police for final approval. If the handgun permit is approved; the permit will be mailed to the address that is on your application.

    Applications are taken Monday through Friday from 8 am to 4 pm. Applicants must live within the City limits of Greencastle.

    Once everything is completed through the State of Indiana, you can call Monday through Friday 9 am to 4:30 pm to schedule an appointment. Applicants must live within the City of Greencastle corporate limits.

    Police Department
  • File a complaint at the citizens portal.

    Police Department

Clerk Treasurer

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  • City ordinances and resolutions can be found under the All Public Documents section of the Resources section of this website.

    Clerk Treasurer
  • Financial information can be found under the All Public Documents section of the Resources section of this website.

    Clerk Treasurer
  • Please contact the Clerk-Treasurer's office by using the contact form or call 765-848-1510.

    Clerk Treasurer
  • Meeting agendas and minutes can be found under the All Public Documents section of the Resources section of this website.

    Clerk Treasurer
  • Please contact the Clerk-Treasurer's office by using the contact form or call 765-848-1510.

    Clerk Treasurer
  • Please complete the Special Event Street Closure Request Form (PDF). Submit the form to the Clerk-Treasurer's office no later than the first Friday of the month.

    Clerk Treasurer
  • Please contact the Clerk-Treasurer's office by using the contact form or call 765-848-1510.

    Clerk Treasurer
  • Please complete the Special Event Noise Ordinance Waiver Request Form (PDF). Submit the form to the Clerk-Treasurer's office no later than the first Friday of the month.

    Clerk Treasurer
  • Clerk Treasurer

Parks & Recreation

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  • Sign up or register for a program.

    Parks & Recreation
  • To reserve one of our park shelters, please visit this page for registration.

    Look under the "Facilities" tab to see the various shelter locations and fees. For more information, please call the Mayor's Executive Secretary at 765-848-1515 or the Greencastle Parks and Recreation Department administrative office at 765-653-3395.

    Parks & Recreation
  • To register for swimming lessons, please visit this page for registration. Look under the "Programs" tab or call the Greencastle Aquatics Center at 765-301-9110 (between May 15th and August 10th). Outside those dates, please call the Greencastle Parks and Recreation Department administrative office at 765-653-3395.

    Parks & Recreation
  • To call the Greencastle Aquatics Center, please dial 765-301-9110 (between May 15th and August 10th). Outside those dates, please call the Greencastle Parks and Recreation Department administrative office at 765-653-3395.

    Parks & Recreation
  • Call the Greencastle Parks and Recreation Department administrative office at 765-653-3395.

    Parks & Recreation
  • To report a concern of a criminal nature or an emergency, please dial "911" or call the Greencastle Police non-emergency number at 765-653-3115.

    Parks & Recreation
  • To report a maintenance concern in regards to playgrounds, shelters, or other park facilities, please call the Greencastle Parks and Recreation Department administrative office at 765-653-3395.

    How do I apply for a part-time seasonal position? To apply for a part-time seasonal position/job; please call the Greencastle Parks and Recreation Department administrative office at 765-653-3395. Also, watch for job announcements on the employment opportunities web page.

    Parks & Recreation
  • To apply for a part-time seasonal position/job; please call the Greencastle Parks and Recreation Department administrative office at 765-653-3395. Also, watch for job announcements on the employment opportunities web page.

    Parks & Recreation

Water

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  • Water
  • Water
  • Water
  • Water
  • The Annual Drinking Water Quality Report can be found by clicking HERE.

    Water

Trash & Recycling

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Forest Hill Cemetery

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  • Forest Hill Cemetery
  • You can access the cemetery’s listing on Forest Hill Cemetery in Greencastle, Indiana - Find A Grave Cemetery and search for respective listings by name, date of death, date of birth or with keyword searches. For specific locations, it is best to e-mail or call the cemetery office to locate the information in our record books. In inquiring through the office we are able to give you precise locations within the cemetery sections. The cemetery office will also assist family members with genealogy research as time permits, but requests need to be made in person or via e-mail. Search the Forest Hill Cemetery.

    Forest Hill Cemetery
  • Please see the Cemetery Decorations section of the Forest Hill Cemetery Rules and Regulations (DOC).

    Forest Hill Cemetery
  • Call or email, using the contact form at the bottom of the page, the cemetery office to arrange an appointment to meet about purchasing a grave site. The office is open Monday through Friday from 8 am to 4 pm. Our staff will be happy to meet with you in person, via email, or over the phone to conduct this transaction. We can mail the paperwork to you. For payment methods, we accept, Cash, Check, Cashier's Check, and Credit/Debit Cards with the additional 3% fee charged by the credit card servicer.

    Forest Hill Cemetery

Online Utility Billing

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  • Please visit the utility office located at 1 N. Locust St., Greencastle, IN, 46135 to sign up for utility services.  You can also call the office at:765-653-2638 to have an application e-mailed to you. 

    Online Utility Billing
  • Call the Utility Office, Monday through Friday, 8 am-4 pm, to speak with a Utility Clerk. The phone number is 765-653-2638.

    Online Utility Billing
  • The Utility Office is located at 1 N Locust Street, Greencastle, IN 46135.

    Online Utility Billing
  • Our mailing address is: P.O. Box 288, Greencastle, IN 46135

    Online Utility Billing

Wastewater

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  • Visit the Utility Office page to pay for a utility bill.

    Wastewater
  • Visit the Utility Office page to sign up for a new utility service.

    Wastewater
  • Visit the Utility Office page to contact the Utility Department.

    Wastewater
  • Visit the Water Department page for more information.

    Wastewater
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